Frequently Asked Questions
Frequently asked questions, which can easily be solved
Billing Related
Do you support other payments besides Stripe and Paypal?
No, unfortunately, we do not support any other payment methods. We do plan to expand our payment...
Only the "USA Free" node appears. What can I do?
To be direct, you are trying to purchase the server from an incorrect location. We have moved ou...
I want to buy a server, but the node I want doesn't appear.
This could mean one of two things, either: 1. The node is out of stock. If our node is full and...
My premium server was randomly suspended.
If your server was suspended, it could be one of these two reasons: 1. You haven't renewed your s...
Server Related
Can I have free RAM?
No.
Can you give me a port?
This entirely depends on if you have a free server or a premium server. We give ports to premium...
My free server randomly shuts off. What do I do?
If your free services shut off for any particular reason, this could mean 4 possibilities. 1. Yo...
Can you relocate my server to a different node?
If you are on a free server, we cannot do this. Firstly, we only have one free node. And secondl...
Forge Server is crashing when attempting to start it.
If your Forge server is crashing, and the error says: No X11 DISPLAY variable was set, but this ...
Chunks on my server are loading slowly.
If you have a free server, this is expected because free servers have limited resources. Premium ...
My game says "Invalid session, restart your game or launcher".
This is a simple error that can be quickly resolved. This issue is caused by your Minecraft Accou...
I can't find the "Schedules" tab
This is intentional. Due to some issues we had with Scheduling and our free services, they had to...
I can't upload folders!
We are aware and this is done intentionally. Due to limitations by our panel software, it automat...
What is some information about your nodes?
This page includes node locations, numeric IPs, and more... US Free Located in Los Angeles, Ca...
I cannot connect to the panel!
If you are running into the issue where the panel does not load for you, or a warning messages ap...
Discord Related
Can I work for Nether Host?
Most likely the answer will be no. It's up to you to know if staff applications are open or not. ...
Can I get x Role?
It's a possibility that you may get a role just by asking. The most beloved roles in our Discord ...
How can we apply for a partnership?
We are NOT accepting new applicants at this time.